Like most teams, our days are full of conversations.

Leadership syncs.Product discussions.Client calls.Internal reviews.

Meetings weren’t the problem.What happened after them was.

So we did what most teams do.We tried tools.

The first phase: “Let’s just capture everything”

Our first instinct was simple:“If we record and transcribe meetings, we’ll never miss anything.”

That’s where tools like Otter came in.

Otter did exactly what it promised.It listened. It transcribed. It gave us text.

But very quickly, we realised something.

Transcripts are not clarity.They’re just… more text.

Finding what mattered inside long transcripts became another task.Instead of missing information, we were now digging for it.

The second phase: “Maybe we need something smarter”

Next, we moved to tools like Fireflies.

Fireflies went a step further.It recorded meetings, generated summaries, and added structure.

For sales calls or support-heavy workflows, this worked better.

But a new issue showed up.

These tools were built around specific use cases.Sales teams. Call-heavy roles. Structured conversations.

Our conversations weren’t always like that.

Leadership discussions.Brainstorming sessions.Strategy calls.

We didn’t want to force every conversation into a rigid format.

The third phase: “What if notes were just… personal?”

Then came tools like Granola.

Granola felt refreshing.Lightweight. Personal. Designed for individuals.

It worked well when one person wanted better notes.

But teams don’t run on individual notes.

What about shared understanding?What about decisions across people?What about follow-ups that don’t live in one person’s head?

We still had the same gap.

The real problem we kept ignoring

At this point, we realised something important.

The problem wasn’t recording.The problem wasn’t transcription.The problem wasn’t even summaries.

The real problem was this:

Business conversations don’t turn into shared clarity automatically.

Decisions get discussed.Context gets exchanged.Actions get implied.

But unless someone manually captures, structures, and shares that understanding, it fades.

And asking teams to:

change their workflow
adopt new meeting habits
assign someone to “own notes”

…never really works long-term.

That’s where Memo comes in

We didn’t build Memo to replace meetings.We didn’t build it to force new processes.

We built Memo to fit into how teams already work.

Memo focuses on:

Understanding conversations, not just transcribing them
Surfacing decisions, insights, and follow-ups
Working quietly in the background
Being useful for everyone, from CEOs to interns

No new rituals.No rigid formats.No heavy setup.

Just clarity after conversations.

How Memo is different

Unlike most tools:

Memo isn’t just for sales calls
It isn’t just personal notes
It isn’t just transcripts

It’s built for real business conversations, messy, unstructured, and human.

And it works across:

Meetings
Calls
Discussions
Devices (mobile, laptop, desktop)
Platforms (Mac, Windows, browser)

The Takeaway

Most teams don’t lack conversations.They lack shared understanding after them.

We tried solving that problem with existing tools.They helped, but they didn’t fully solve it.

That’s why we built Memo.

If you’ve felt this gap too, you’ll probably understand Memo immediately.Book a Demo : <a href="https://outlook.office.com/book/MemoAIDemoSlot@PanScience.onmicrosoft.com/?ismsaljsauthenabled"> </a>https://tinyurl.com/5ffffbcx